Helping rough sleepers in Nottingham

Seen a rough sleeper?

Let Framework know when you see a rough sleeper so they can offer support - call 0800 066 5356 (24/7, free from landlines and mobiles).

The problem of homelessness is getting worse nationally, and Nottingham is no exception.

Our No Second Night Out policy means that all rough sleepers are offered shelter as soon as we know they’re on the streets. Last winter Nottingham City Council and Framework helped 193 rough sleepers off the streets and into accommodation.

You can make a difference by donating money, clothes, food, or your time. Help Out Nottingham is a new website empowering you to help people in Nottingham off the streets for good.

What help is offered to rough sleepers?

The council funds Framework’s Street Outreach Team which offers help and support to everybody who is sleeping rough in Nottingham. However, not everyone accepts that support, for complex reasons that may include drug and alcohol addiction or mental health issues.

Others may have no connection with Nottingham and so efforts will be made to connect them with support services in the area they come from.

The council’s one hundred Community Protection Officers operate in the city centre and every Nottingham neighbourhood. Part of their job is to identify anyone sleeping rough and help anyone at risk to access support and accommodation.

On Friday and Saturday nights, Street Pastors from 24 different city churches are out and about in Nottingham, also helping to identify anyone at risk of rough sleeping and help them to find accommodation and support options.

Nottingham City Council is spending over £4million this financial year (17/18) to tackle homelessness - for example, helping people to sort out problems with benefits, debt and landlords and helping them to access mental health and other support   

How will we protect rough sleepers in very cold weather?

This winter, we’re investing an additional £106,000 which opens up extra beds and support at the Winter Shelter for rough sleepers.

When the temperatures are freezing, emergency measures kick in to get all rough sleepers off the streets and into the warm, regardless of their situation and background.


What should you do if you see someone sleeping rough?

If you see a rough sleeper, please let Framework (who run our Street Outreach) teams know where you've seen someone, with a brief description. That will help us to find the person and offer them support. 

  • Text SOT and a message to 80800 
  • Call 0800 066 5356 to speak to or leave a message for the team - it's FREE from all phones and open 24/7 
  • Go to www.streetlink.org.uk to tell us online

How to help rough sleepers in Nottingham

Firstly - if you see a rough sleeper who you’re worried about, please call Framework on 0800 0665356 (24 hours a day, free from landlines and mobiles) so their Street Outreach team can offer support.

Secondly - donate money, food and household items to charities helping homeless people here in Nottingham.

 Giving people on the streets food, clothes and money directly isn’t the best way to help them. Giving gifts of money can sometimes do more harm than good, because it can help to sustain drug and alcohol addiction.

Frequently Asked Questions

If no one need sleep rough, why do I see people on the streets?

There has been a big increase in the number of people presenting as sleeping rough – the latest count on a given night was 49, compared to just three in 2010.

We offer help and support to everybody who is sleeping rough in Nottingham - but not everyone accepts that support, for complex reasons that may include drug and alcohol addiction or mental health issues. Many of the rough sleepers on the streets of Nottingham are people who have:

  • Rejected our help
  • Been thrown out of shelters due to violence or drug use
  • Refused to return to their place of origin where they can best be helped
  • Some people you see may be beggars who aren’t homeless.

Why doesn’t the council open vacant buildings for people to sleep in?

We totally appreciate why this seems like the simplest solution - but sadly rough sleeping is a complex problem with no easy answer.

As Framework point’s out ‘getting people off the streets is rarely as simple as just finding them a place to stay. They’re experiencing a series of challenges, including mental and physical ill-health, alcohol and drug addiction and a history of offending’.

Nottingham City Council commission Framework to work with rough sleepers to get off the streets and address their issues. But it isn’t safe for us to give them somewhere to stay that isn’t properly staffed and supervised as they could pose a danger to themselves or others.

However, the council is working with partners like Framework and Nottingham City Homes to provide homes for families facing homelessness.

What about people asking for money in Nottingham?

According to Framework, who’ve been working to help homeless people in Nottingham since 2001, ‘ in many cases individuals begging are not homeless and the money raised by begging is likely to be spent on drugs’.

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